Delivery, Pickup & F.A.Q’s
Can I pickup from a branch?
Of course, we have branches in Melbourne, Sydney, Perth, Brisbane & Adelaide and are open Monday to Friday 8.30 – 5.00PM. Most items are in stock but feel free to give us a call and we can have it ready when you arrive.
Do you deliver anywhere?
Yes, we use a range of freight companies to get you great rates to deliver your toolbox anywhere in this wide brown land.
How much if I want it delivered?
Use our simple freight calculator in the checkout section to determine the cost to get your new toolbox delivered to your door. Once you enter your postcode you will be given a choice of Metro or Country. A metro delivery is classed as anywhere within 50KM of the Melbourne, Sydney, Perth, Brisbane or Adelaide CBD’s. Country is anywhere else. If you are purchasing multiple toolboxes please give your local warehouse a call for an accurate freight price.
How long will it take to get to me?
We carry hundreds of toolboxes in stock so if you order before 10AM they are sent out the day you order or at latest the next day. Metro deliveries are sent by courier & will be at your door within 5 hours, country orders may take 2-3 business days but this of course will depend on freight schedules.
What happens if I change my mind?
If you are not 100% satisfied with your purchase, you can return the product to our warehouse & we will happily refund the original purchase price less any freight costs or exchange the product for another one.
How long do I have to return the item?
You can return the product within 14 days from the date you purchased it.
Any product you return must be in the same condition you received it, in the original packaging & be unused. Please keep the invoice.
Does it come with a warranty?
Of course, all products come with a 12 month repair/replacement warranty all we ask is that you return it to our warehouse for inspection.
Do you carry spare parts?
Yes, we carry a full range of handles, locks & gas struts for our boxes so if something goes wrong we can help, unless they fall off the back of your ute in which case we will be extremely sympathetic.
Not really but you may want to lubricate the locks with some graphite powder once a year or so.
Do you install?
We don’t install but will give you tips on how & what you need to bolt them down.